Effective Date: November 19, 2025

At RapidQuote (“we,” “us,” or “our”), accessible at rapidquote.io, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

By accessing or using RapidQuote, you agree to the practices described in this Privacy Policy. If you have questions or concerns, please contact us at info@rapidquote.io.

1. Information We Collect

1. Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Create a dropshipper or supplier account
• Submit a quote request
• Respond to a quote
• Upload product information or attachments
• Purchase a subscription plan
• Use our internal chat system
• Contact our support team

This information may include:

• Name
• Email address
• Phone number
• Business name
• Country
• Billing information
• Product details (for quote requests)
• Supplier response data
• Any files or attachments you upload to the platform

2. Automatically Collected Information

When you use rapidquote.io, we automatically collect:

• IP address
• Browser type and version
• Operating system
• Device information
• Referring/exit pages
• Time and date of visit
• Clickstream and usage data
• ISP and general location data

This helps us analyze platform usage, diagnose issues, and improve performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

Provide and Maintain the Platform

• Enabling dropshippers to submit quote requests
• Allowing suppliers to respond to quotes
• Operating the internal chat system
• Managing user accounts and authentication

Improve the User Experience

• Optimizing platform performance
• Personalizing your dashboard and quote flow
• Enhancing features based on user behavior

Communication

• Sending account notifications
• Platform updates
• Support responses
• Marketing emails (you may opt out at any time)

Payments

• Processing subscription fees
• Generating invoices
• Preventing fraudulent transactions

Security and Fraud Prevention

• Monitoring for suspicious activities
• Enforcing platform rules
• Protecting user data integrity

Legal Compliance

• Meeting regulatory, tax, and contractual obligations

3. Data Retention & Deletion

Retention

We retain personal information only as long as needed to:

• Operate the RapidQuote platform
• Provide your subscription services
• Meet legal and business requirements

Supplier responses, quote data, and attachments are retained only as long as needed for operational purposes unless required by law to be kept for longer.

Deletion

You may request account or data deletion at info@rapidquote.io.

Upon receiving a verified request, we will delete your personal information unless:

• Retention is required by law
• Retention is needed to resolve disputes
• The data is part of essential business records

4. Cookies & Tracking Technologies

RapidQuote uses cookies to:

• Keep you logged in
• Save preferences
• Improve performance
• Analyze traffic
• Provide personalized content

You may disable cookies in your browser, but some features may not function properly.

5. Disclosure of Your Information

We only share your information in the following cases:

With Service Providers

Trusted partners who assist in hosting, payment processing, analytics, or customer service. They must follow strict confidentiality rules.

For Legal Reasons

If required by:

• Court order
• Law enforcement
• Government regulation

Business Transfers

If RapidQuote is involved in a merger, acquisition, or asset sale.

We Do NOT:

• Sell your data
• Trade your data
• Share your data with unrelated third parties
• Provide supplier or dropshipper data to external AI tools

6. Data Security

We use industry-standard security measures including:

• Encryption
• Secure servers
• Access controls
• Regular platform monitoring

No system is 100% secure, but we take all reasonable steps to protect your data.

7. Your Rights

If You Are in the EEA (GDPR Rights)

• Access your personal data
• Rectify inaccurate information
• Delete your data (“Right to be Forgotten”)
• Object to processing
• Restrict processing
• Request data portability

To exercise your rights, contact info@rapidquote.io.

If You Are in California (CCPA Rights)

• Right to Know what data we collect
• Right to Access specific information
• Right to Delete your personal data
• Right to Opt-Out of data sale (we do not sell data)

We respond to requests within one month.

8. Children’s Privacy

RapidQuote is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided data, contact us and we will remove it.

9. Third-Party Links

RapidQuote may contain links to third-party websites (e.g., supplier pages, hosted files). We are not responsible for their content, privacy practices, or policies.

10. International Data Transfers

By using RapidQuote, you consent to your information being transferred to servers that may be located outside your country, where data protection laws may differ.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will indicate the latest version. We encourage you to review this page regularly.

12. Contact Us

For questions or concerns about this Privacy Policy:

📧 Email: info@rapidquote.io

🌐 Website: https://rapidquote.io